Christmas Orders Closed - Except for Brisbane Pickup.
For any orders required by christmas, Please pick them up at our showroom located at Unit 27 / 315 Archerfield Rd , Richlands, QLD, 4077
Click to find out why customers from your area choose Brilliant Prints for printing their photos as Canvas Prints?
View Feedback for January-2014
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Expand your marketing base by jumping on board deals on online stores like Catch of the Day, Brands Exclusive, Scoopon etc. All the best and hope to work with you again soon!
Will be placing another order soon! Thanks again :)
Customer Name:Brooke Martin Photog Customer Location:
Wurruk
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Received my order before Xmas during your last minute Xmas rush with standard shipping selected. Very impressed!!
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Joyce was very helpful after my computer crashed, allowing me to email picture from my iPhone to place order... And it still arrived before Christmas at short notice!
Customer Name:Les Williamson Customer Location:
Elwood
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Awesome service and i have been using you for several years and will continue to do so. Best on line ordering system and great after sales support and expectation management. Well done.
Customer Name:Mark Sydney Customer Location:
Tarragindi
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I had left organising the print to the last minute and though I had some doubts as to whether I would receive it before Christmas, it was delivered before time and in perfect condition! Big Thumbs Up!!!!
Customer Name:Sonia Riccardi Customer Location:
Thomastown West
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Will be revisiting again soon.
Customer Name:Ashley Olsson Customer Location:
Perth
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Excellent quality and nice solid framing!
Customer Name:Joanna Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I was so happy that we received the canvas before christmas for my mother in laws christmas present!
Customer Name:Helen Tarn Customer Location:
Orange, NSW
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I have used Brilliant Prints on more than 20 occasions for many years. I recommend to everyone and just love the quality of the products and professionalism of the service. Congratulations to Liam Toovey and staff.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Amazing quality! I wouldn't want to give my clients anything less than the best, and Brilliant Prints definitely provides the best quality products and services. Very happy.
Customer Name:Bonnie Vella Customer Location:
Coburg North
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I loved how impressive the Lumitile made my photo look. I enjoy the humour of the dispatch emails, & will definitely recommend & use you again.
Customer Name:Kerry Sullivan Customer Location:
Coffs harbour
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Thank you for the opportunity to leave feedback. I've been meaning to let you know how much I appreciated your team rushing my order and the turnaround was incredible! As these were a Christmas present and I ordered on short notice so thank you!!!
Customer Name:Dale Jensen Customer Location:
Raymond Terrace
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Gave me excellent advice on sixe of print and achieved a short delivery time for my Wife's birthday.... and She loved it. Well done Brilliant Prints
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Very happy with this professional service. Good customer service and product was excellent. Also liked the way no charges were invoiced until I was happy with the product
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
By contrast to Fastway Couriers, Brilliant Prints has excellent customer service and is prompt to respond both by phone and email. Brilliant prints also reprinted a copy of my order when the first one failed to turn up. Great company.
Customer Name:Taryn Bilbija Customer Location:
North Richmond, NSW
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Fantastic customer service and quality products that will have me coming back again and again for more prints!
Customer Name:Jenny Clark Customer Location:
Brisbane
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Great service, great prints - I am absolutely delighted with my prints. Leah was a pleasure to work with on this project and her insight, suggestions and willingness to please was most appreciated - thank you.
Customer Name:Ella Wright Customer Location:
Didsbury
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
My clients are very happy but I havent actually seen the finished work as I live in Alberta, canada. so next time I am in Victoria I will see it.Thanks again
Customer Name:Kerry Sullivan Customer Location:
Coffs harbour
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Thank you for the opportunity to leave feedback. I've been meaning to let you know how much I appreciated your team rushing my order and the turnaround was incredible! As these were a Christmas present and I ordered on short notice so thank you!!!
Joyce was an absolute pleasure to deal with. Excellent service from her.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
It was such fast delivery, especially over Xmas. I was a little hesitant to pay the extra for express delivery, but it was so quick and worth it!
Customer Name:Nathan Whitteron Customer Location:
Leichhardt
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Quick turnaround and very responsive to questions I had during the ordering stage. Very happy with the quality of the canvas prints and will be a repeat customer.
I put my order through for a canvas print and very soon after received a call from Joyce who made a few changes after discussing product with me.Thank you for your prompt and helpful service..I then ordered another 2 as well. Received in a day.Dianne
Customer Name:Vicki Hunter Customer Location:
Nimbin
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Very happy.....excellent quality!!!!!Awesome job.......will definitely use again & also recommend to friends......
Customer Name:Greg Coonan Customer Location:
Brisbane
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Put a concept I wanted (three photos merged on a landscape/panorama canvas) and you produced exactly what I wanted.
Customer Name:Andrew Keane Customer Location:
Launceston
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Excellent colour reproduction and the shipping was firt rate, especially so close to Christmas. My client was really pleased and amazed at how quickly I tuned around her order. Great work guys.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I have ordered from you guys before and your sevice and prints are always excellent. I was just a tad dissapointed that the A4 frames are not all the same size as I had a series of eight prints that I was hanging all together.
Thank you so much. I'll recommend you to anyone who needs a canvas done.
Customer Name:Ron Fankhauser Customer Location:
Woodford
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
With regard to Lumitile this time I got the premium metalised paper not sure that it represented a 25% increase in sharpness etc over std print previously done.Its hard to judge as the 1st std photo was done with lower grade camera but great product.
Customer Name:Paul Fauntleroy Customer Location:
Cairns
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Print was damaged on arrival. No questions another print forwarded. Much appreciated Thanks..
Customer Name:Leonie Buhner Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Gave the lumitiles away as gifts and everyone loved them.
I love ordering from you because it's just so simple and you're a pleasure to deal with but please QA framing a little tighter.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Have had a good experience ordering from you so far.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Joyce was so helpful and I really appreciate my canvas being delivered in time for Xmas so I could see my dad's face when he opened it. Thanks again!
Customer Name:Jennifer Ruiter Customer Location:
Newcastle
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
My new Studio looks amazing!!! Your Canvas and Art Mounts have made a HUGE impact. Very happy with the results:)
Customer Name:James Hennessy Customer Location:
Redlands
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Thank you for handling my muddled order in a professional and pleasant manner, I really appreciated it. And it turned out great. Thank you.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Great service, great price. We were very pleased with our whole experience with Brilliant Prints.
Customer Name:Peter Rossi Customer Location:
CAIRNS
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
As a lumitile was damaged in freight, Brilliant Prints wasted no time in replacing it and sent it Express Courier. Their service was BRILLIANT.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I haven't seen the product so left the first 2 blank was sent direct to customer and they love it. Awesome service and speed of reprint was fantastic (original print was damaged in transit) thank you will def use again
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
From when I ordered the print through to delivery the service I received from your Perth office was amazing. I have used you in the past and won't hesitate to use you again
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I was extremely impressed with the quality of print being a 1m x 1m order with lots of block colours on which imperfections/bleeding would have been very obvious. There was none. Literally perfect. Turnaround time was also amazing and at a busy time.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Requested change to cropping. Done without fuss. Thankyou
Customer Name:Amanda Brownhill Customer Location:
Brinsmead
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Brilliant (pun intended) service, yet again, client very happy with product and was a perfect christmas present. thank you!
Customer Name:Ray Customer Location:
Warwick
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer Name:Dannii Phelps Customer Location:
Brisbane
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Always love the quality of the canvas. As a new photographer starting out, I found Charlie very helpful in answering any questions, I have even ordered canvas prints from my own wedding and gifted them to my parents and they couldn't be happier.
Customer Name:Suzanne Fatchen Customer Location:
Melbourne
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Very happy customer. Thank you so much. Adrian
Customer Name:Lyndon Baxter Customer Location:
Brisbane
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Just prior to Xmas I gave the print to our friend, Graham, who could not understand when I had time to re-paint his portrait which I had stuffed up trying to improve it, he really thought it was a painting!!
Customer Name:Mark Soutter Customer Location:
Melbourne
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I have been in the photographic industry for nearly 30 years. Brilliant prints supplies a great product backed up by great service. Not that common these days.
I was so impressed by the fantastic service and turn around time if the prints. Loved that I could track it's progress online too. Will never go anywhere else for prints again. Also I was gobsmacked with the incredible warranty they had.
Customer Name:Kath Vast Customer Location:
Adelaide
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
5 star service and a brilliant!! finished product. Thank you
Customer Name:Caroline Shaw Customer Location:
Perth WA
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
My whole experience dealing with Brilliant Prints was an exceptional one. I couldn't believe it when I found a quality canvas, guaranteed for 75 years at such an amazing price AND I didn't have to pay for it until after I had received it. Awesome!!
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I just loved your speech on how you made the canvas. Bloody gold! Makes me want to buy another one.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
The poster is extremely good quality and far exceeds what I had expected, especially at such a low price.
While I didn't deal with any staff personally, the white horseman and drummers were my favourites! I showed all my friends your despatch email. Nice to see a company who can be professional but still have a sense of humour! Love your work!
Customer Name:Jodi McClymont Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Excellent service , quick turn around , perfect as usual.
Customer Name:Rachel Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Very happy with the quality of the canvas prints.
The website is user friendly and very easy to use.
Would be great if delivery costs were a bit lower ; ).
Many thanks for a good job and a great customer service.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
All round a great service. Thanks.
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I had a problem with my delivery. The address on the package was wrong. But the staff were excellent with communication. They resent it to a different address. So it took a long time for me to get my canvas but I was very happy with the service
Customer Name:Duncan Bridel Customer Location:
Pearl Beach 2256 NSW
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
My recent order had two prints that were totally unacceptable. To your credit these prints were quickly redone.The colour matching is very different to the old Cheap Canvas Prints gambit, which means I have to alter all my settings
Also one print
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Could you investigate into allowing smaller canvases - sometimes, especially with wildlife shots that I am doing, you want many canvases but not as big & create a whole new experience on the wall at home, creating a wildlife wall, a flower wall etc.
I first used Brilliantprints a year ago and was so impressed with the service and product I recommended it to my workplace. The Principal of the school then decided to order the Lumitiles as awards for teachers and students and loves them.
Customer Name:David Wills Customer Location:
Mortdale
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Packaging was exceptional shame the first copy was lost in delivery not your fault though
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Fantastic quality and easy to use service!! Thanks so much Brilliant Prints
Customer Name:Joanne Lewis Customer Location:
Tamworth
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Excellent price, customer service, quality products and postage and packaging. Would (and have) highly recommended Brilliantprints to all my friends and family and proudly display the finishing products for all to admire. Thank you very much
Customer Name:Tania Neshoda Customer Location:
Hervey Bay
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Apart from the cost, the service and product were nothing but professional quality. Very happy, just hope I can continue at the current prices.
Customer Name:Chris Harris Customer Location:
Adelaide
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
Great service and a pleasure to deal with, at a very reasonable price
Customer Name: Customer Location:
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
The website wouldn't display the mirror wrapping correctly at the time of ordering so I was a little concerned that it might look funny, but it was perfect when I got it.
Customer Name:Rene Griffiths Customer Location:
Sea Lake
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
My family was extremely happy with the canvas. It is now hanging with pride for all to see. Thank you!
Customer Name:ric woods Customer Location:
newcastle
Customer Ratings (Out of 5):
Customer Service:
Order Turnaround Time:
Colour Matching:
Print Quality:
Framing:
Pricing:
Overall Impression:
Customer comment :
I rang a very courteous young woman in Brisbane and told her that one of the canvas images I uploaded needed to be flipped 180 deg. She said , "Don't worry, even if we have printed it, we will re-do it at no cost"...that sold me on your service..ric
I'm so pleased with my products, and cannot thank Leah enough, who advised me of an issue with the editing on a file I submitted and let me resend the file so that I have a gorgeous canvas, rather than one I would have had to replace.
So happy!!